Privacy Policy

Malos Tech is a technology company registered and operating from Kigali, Rwanda. We provide web development, system maintenance, software consultancy, and related digital services to clients across Africa and beyond.

For any questions regarding this policy, you can reach us at malostechnologies@gmail.com or by phone at +250 783 309 468.

We collect information in the following ways:

Information you provide directly. When you fill out our contact form, we collect your name, email address, company name, phone number (if provided), the service you are interested in, and the content of your message. This information is used solely to respond to your inquiry.

Information collected automatically. When you visit our website, we automatically collect certain technical data including your IP address, browser type, device type, pages visited, time spent on pages, and the source that brought you to our site. This is collected through Google Analytics.

Cookies. We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Please refer to our Cookie Policy for full details.

We use the information we collect for the following purposes:

To respond to inquiries and service requests submitted through our contact form.

To understand how visitors interact with our website so we can improve user experience and content.

To analyze traffic patterns and measure the effectiveness of our website.

To comply with any legal obligations that apply to our business.

We do not use your information for automated decision-making or profiling, and we do not sell your personal data to third parties under any circumstances.

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

Service providers. We use EmailJS to process and deliver contact form submissions. Your form data is transmitted through their infrastructure to reach our inbox. EmailJS operates under its own privacy policy.

Analytics. We use Google Analytics to understand website usage. Google may process data in accordance with their own privacy policies.

Legal requirements. We may disclose your information if required to do so by law or in response to a valid legal request from a competent authority.

Contact form inquiries and the personal data contained within them are retained only for as long as necessary to respond to and fulfill the inquiry, and for a reasonable period thereafter for record-keeping purposes.

Analytics data is retained in accordance with Google Analytics default retention settings, which you can review in your browser or Google account settings.

You may request the deletion of your personal data at any time by contacting us at malostechnologies@gmail.com.

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.

The right to request correction of inaccurate or incomplete information.

The right to request deletion of your personal data.

The right to object to or restrict the processing of your data.

The right to data portability where applicable.

To exercise any of these rights, contact us at malostechnologies@gmail.com. We will respond to all requests within a reasonable timeframe.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. Our website is served over HTTPS and we use reputable third-party services that maintain their own security standards.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may contain links to external websites, including our social media profiles on LinkedIn, GitHub, and X (formerly Twitter). These sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of any third-party websites.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will take steps to remove that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Malos Tech
Kigali, Rwanda
malostechnologies@gmail.com
+250 783 309 468